Today I am teaching in the hotel school on the basis of the SERVIO program modulating the basic principles of work in the hotel, the structure of the organization of customer service, the rules of sales and tariff management, it is important that it fits all types of hotel companies from mini-hotels to networks, classical basis of the principles of conducting a successful hotel business.
Once having decided to change the old accounting system, to complex software from SERVIO, we were surprised how many processes were out of our field of vision. In addition to the standard warehouse and accounting records, we have gained additional opportunities to monitor the work of the staff, the quality of service and the improvement of the service as a whole. Yes, we had failures, but the support service quickly resolved all arising questions.
As always, working with you was both pleasant and productive.
Moments of the process - they don’t go anywhere, they always happen, but I must say that even the process with you is an excellent cooperation experience. Not to mention the result!
Special thanks to the project manager - Sasha. A true specialist in his field. The launch of the project and staff training was held at the highest level. The entire Apartel team is fascinated. For them, this experience has become a window into the world of modern technology and cool professionals.
I am grateful to you for your work, patience and tolerance and wish you to remain the peremptory leader in your segment.
We decided to install a professional system, because the classic ways to manage the hotel have already ceased to be effective. With SERVIO HMS, we got the maximum transparency, now we have reporting completely coincides with reality. We have learned to predict and correctly distribute the load on the numbers. And, most importantly, we reduced the percentage of abuse from oversight.
Aivazovsky Hotel Manager
Hotel Aivazovsky (Odessa) has been cooperating with Expert Solution for 15 years. The hotel has a hotel program Servio and electronic locks VingCard. We are very glad that we did not make a mistake in choosing a partner! Quality products, operational support and professional staff.
Premier Palace Hotel
We have been cooperating with Expert Solution for more than a year. Direction: maintenance of VingCard electronic locks and Elsafe safes. The company's specialists will always provide highly qualified support. I wish you prosperity and further development!
Deputy General Director of the sanatorium complex "Derenivska Kupil"
We have been cooperating with Expert Solution for more than 5 years.
They have already launched two hotels, two restaurants, a SPA-complex, wellness and entertainment centers, cafes.
They always go to meet the customer, treat the needs with understanding, are open to innovation and the implementation of interesting projects.
Quick and professional response to all inquiries, individual and responsible approach.
We hope for further fruitful cooperation and recommend it to all our colleagues!
CEO of School of Hotel Basics Michelle
Gratitude from the company for the professionalism in the development of software for hotels, flexibility in working with clients and reliable cooperation. I definitely recommend it as one of the best companies for the hotel business in Ukraine.
Complex solutions for automation and optimization of service companies