The SMART SPOT interactive QR menu is a modern solution for order automation that allows your guests to order food, drinks, and services directly from their smartphones, without physical menus or unnecessary contact with staff. A guest scans the QR code, opens the menu in the browser, and instantly makes their choice — quickly, safely, and conveniently.

What is SMART SPOT and who needs it

SMART SPOT is suitable for:

  • restaurants, cafés, bars, and food service establishments;
  • hotels, hostels, and guesthouses for serving guests directly in their rooms;
  • recreation areas — pools, sun loungers, gazebos, and open lounge zones.

It is a versatile tool that optimizes service, increases service speed, and creates a modern experience for customers.

Key features of SMART SPOT

Interactive QR menu

Guests can instantly access the menu simply by scanning the QR code — no apps, no downloads required.

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Online order creation

The user selects dishes and drinks, adds them to the cart, and sends the order to the kitchen in just a few clicks.

Convenient payment with the payment module

Order payment is processed securely in a single click through the integrated module.

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Staff bot

Специальный бот помогает официантам и администраторам быстро видеть оплату и обрабатывать заказы.

New features that increase the efficiency of the service

Closing a hotel room

Hotel guests can now order food, drinks, and services from the menu directly to their room with convenient charging to the room account — without the need for prepayment or using a card. This is ideal for room service, allowing all guest expenses to be conveniently consolidated into a single bill. 

Loyalty program

SMART SPOT supports loyalty programs and point accumulation for regular customers. Guests can receive discounts, bonuses, or special offers on repeat visits, which helps drive repeat sales and increase customer loyalty. 

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Online table reservation

Guests can book tables online in advance by selecting the time and service area; the information is automatically sent to the administrator. This is convenient for dinners, special events, or peak hours at the venue.

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One-click waiter call

Guests can call a waiter directly from the menu without taking their eyes off the table — simply by pressing the corresponding button in the menu interface. This improves service quality and reduces waiting time for staff.

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Benefits for the hotel business.

  1. Increased service efficiency — staff spend less time on routine tasks.
  2. Reduced paper costs — no need to reprint menus every time items change.
  3. Improved customer experience — modern, fast, and contactless service.
  4. Flexibility and scalability — suitable for both small cafés and large hotel complexes.

SMART SPOT — this is not just a QR menu: it is a comprehensive service automation tool that integrates ordering, payment, reservations, loyalty programs, and staff calls into a single convenient solution. Implementing such tools helps improve service quality, increase revenue, and create a unique experience for each guest.

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    Leave a request

    Request a call back and our specialist will contact you as soon as possible.