SERVIO RESERVATION is a modern online booking module that allows guests to reserve rooms, services, and additional options directly on the hotel’s website, without third-party platforms or commissions. The solution is designed for hotels, hostels, resorts, and SPA complexes that aim to receive more direct bookings and provide guests with the most convenient booking experience.
Why SERVIO RESERVATION is essential for every hotel
Online booking is the guest’s first point of contact with the hotel. It is important that this process is:
- fast
- intuitive
- transparent
- secure
- accessible from any device
SERVIO RESERVATION does exactly that: it turns your website into a full-fledged sales tool and helps increase revenue through direct traffic.
New features of the module — even more convenience for guests and administration
Personal customer account
Now every guest receives their own account, where they can:
- view all their bookings
- download invoices and vouchers
- pay for bookings or additional services online
- change dates or services (according to hotel policies)
- view bonuses or loyalty points
A personal account increases trust, simplifies communication, and builds the hotel’s professional image.
Installment payments
The guest can:
- make an advance payment
- pay only part of the cost
- pay the remaining amount closer to the arrival date
- choose a convenient number of installments
This significantly increases the number of confirmed bookings, especially during peak season when people plan in advance.
New payment systems
SERVIO RESERVATION now supports payments via:
- Raiffeisen Bank
- PrivatBank (LiqPay)
- Monobank
Guests can choose a convenient payment method, while the hotel receives instant payment confirmation in the HMS system.
Facebook Pixel and Google Tag Manager at every step of the booking process
The module integrates analytics at all stages of the booking funnel, including:
- selecting dates
- choosing room type
- adding services
- completing the booking
- making payment
This allows you
- to accurately track conversions
- create remarketing campaigns
- launch effective advertising campaigns
- optimize advertising expenses
The hotel receives complete user behavior analytics and can increase the number of direct bookings without intermediaries.
Main functionality of SERVIO RESERVATION
Instant room booking in just a few clicks
The guest sees real-time availability and receives instant confirmation.
Flexible selection of dates and stay conditions
Room type, number of guests, rate templates, special offers
➕ Additional services during the booking process
Transfers, breakfast, SPA, sunbeds, and any options offered by the hotel
Full integration with SERVIO HMS
Bookings appear immediately in the system, without duplication or manual entry.
100% responsive
Works perfectly on mobile phones, tablets, and computers.
Benefits for the hotel business.
- Increase direct sales through the website
- Savings on OTA commissions
- Full process automation
- Transparency for the guest at every stage
- Strengthening the hotel’s brand
- Convenient administration through SERVIO HMS
SERVIO RESERVATION is not just a booking form.
It is a full-fledged sales system that combines:
- online booking
- payment and advance payment
- Personal customer account
- additional services
- analytics
- integration with payment banks
The module is designed to make your website a powerful sales channel, generating more revenue — automatically, consistently, and without risks.