SPA, fitness centers and beauty salons
Attentiveness to customers, knowledge of their basic requirements is one of the basic rules of quality service in beauty salons, sports clubs or spa centers. In today's competitive environment, such concern is natural, because satisfied visitors are the basis of profit. Thoroughly remember all the features and wishes, control all business processes in a beauty salon or a sports club, optimize the performance of routine operations, minimize the occurrence of errors resulting from the "human factor" or negligence of staff, you can only use a modern automation system.
The SERVIO program for the automation of beauty salons, sports clubs, SPA and other enterprises in the beauty & health industry allows you to bring your business to a new higher level of service and increase income.
- Visitor registration
- Maintaining customer base
- Detailed client card (history of visits to procedures, health indicators)
- Staff work schedule
- Flexible system for setting restrictions for procedures (pauses, frequency, etc.)
- Loyalty program
- SMS-informing clients
- Preparation of calculation cards, description of services and goods
- Sale of related products
- Payroll preparation
- Integration with telephony
- Integration with hotel, restaurant systems
Integration with access systems (turnstiles)
It is especially important when selling subscriptions, for example, in fitness clubs. Integration not only allows you to record the time of arrival and departure of visitors, but (if necessary) automatically deducts visits from the client's personal card.
CRM system for beauty salons, fitness clubs, spa centers
SERVIO Planner (main module) has a built-in CRM. A detailed client map, personal indicators, a schedule of their changes (if necessary) and displaying the history of visited procedures significantly improves the quality of communication with a client, providing an individual approach to each client, which increases his loyalty.
The program also has an established connection with IP-telephony, which allows you to quickly identify the client by phone number.
Convenient customer registration system (manual or automatic assignment)
A convenient checkerboard, the presence of filters, manual (most often used for a one-time visit) or automatic (with a batch purchase of services) appointment of procedures and a flexible system of setting restrictions significantly speed up the work of an administrator, operator or other personnel responsible for selling salon or fitness center services.
Warehouse accounting, write-off, calculation cards
The UNF SERVIO BackOffice module is responsible for drawing up calculation cards for procedures, inventory control, maintaining balances and writing them off. The program allows you to establish a transparent accounting system in the warehouse and identify the fact of theft by staff (if any).
The SERVIO Check In mobile application allows staff to remotely mark services performed. It is used by cosmetologists, hairdressers, beauty salon masters and other personnel working at points of service to mark the performed service. The service status is automatically changed in the administrator program.
SERVIO POS WorkDesk installed on the workplace administrator, manager and / or director. The module allows the flexibility to customize the technological process of the software for each user individually, which in turn makes the system as adaptable as possible to customer requirements. Setting service locations: halls, layout, banquet arrangement and standard layout as well as output of reports for a given period.
SERVIO POS WorkTime installed on the terminal service personnel. Accurately records the time of arrival and departure of employees by reading a personal card; The ability to generate reports for each employee and in general.
SERVIO POS Mobile - this is a version for tablets and mobile phones, which will significantly speed up the work of the attendants. Installed on the smartphone / tablet service personnel, which allows to significantly speed up the service process. This tool works in conjunction with accounting programs, there is also the possibility of integration with check printing equipment.
SERVIO Mobile Statistic provides the ability to receive company reports on any device (phone, tablet) with the Android and IOS operating system. The use of this module allows the employees of the enterprise to keep abreast of current information and actively respond to changes in certain indicators, for example, the loading of the hotel room (for hotels) or the amount of money (for a restaurant).
VingCard locks for dressing room lockers use RFID keys. At the same time, there is no need to assign a specific key to a specific lock - the visitor chooses any free locker and after closing it, the lock remembers the key and allows only them to open the locker. After that, the lock can be closed again with any of the keys.
The keys can be any identifiers with an RFID chip: card, key fob, bracelet. For companies that use subscriptions, for example, fitness clubs, a subscription card can simultaneously be a key card for a lock.
UNF SERVIO BackOffice - it is an industry add-on for the «1С:Підприємство» configuration. 8. It manages a small company for Ukraine and allows you to maintain management accounting, accounting for food service warehouse (s) at service enterprises This software package has data exchange interfaces with the SERVIO HMS SERVIO POS front office software and the exchange of information with the «1С:Підприємство» accounting software. This solution provides for conducting end-to-end management accounting for all organizations belonging to the company, or for each organization.
VingCard electronic locks can be installed in general-purpose rooms (SPA-rooms, wellness block, fitness rooms, and others). Restrict access of strangers to the rooms of the procedures.
The SERVIO Planner module is the main program for managing, planning and conducting procedures in beauty salons, SPA centers, fitness clubs, saunas and other enterprises where cosmetic, wellness and other services are provided. Fast registration, convenient management, automatic distribution of procedures, work with subscriptions, CRM maintenance.