SERVIO HMS: Always with You for Hotels
PMS-system SERVIO HMS – a room reservation software module that enables effective automation of a hotel business enterprise (hotel, hostel, sanatorium, country complex, glamping, etc.) and consolidates the work of all hotel departments into a single information space. The SERVIO HMS module, featuring a web interface, can be installed on the local server of the enterprise or hosted in the “cloud” on a remote server as a room booking management software solution.
Comprehensive product
Automation of the entire customer service process – from booking to check-out
Scaling
The software is suitable for both a small hotel with 10 rooms and a large chain with 10,000 rooms.
Wide range of integrations
A large number of convenient integrations will allow you to automate most of your hotel's business processes
SERVIO HMS – modern and functional software
- Room reservations (individual and group)
- Accommodation of guests and groups of guests
- Integrated CRM
- Charging additional services, settlement and eviction of guests and groups of guests
- Working with the room stock
- Maintaining customer profiles, groups and storing visit history
- Maintaining price lists, calendar of special tariffs with conditions (dynamic, seasons, days of the week)
- Managing counterparties and their contracts, commission agents
- Activities
- Maid service
- Vouchers
- Task manager, transfers, guest relations, lost and found office
- Rolling
- Data synchronization with accounting systems
- Search by any parameters
- Internal notification service
- Statistics and obtaining a wide variety of reports
Our advantages
SERVIO HMS is a Ukrainian room reservation software designed with the Ukrainian market as a priority. Compliance with Ukrainian legislation, including tax calculations, fiscal document formation, and support for local integrations, is at the core of our room booking management software. Our service support ensures maximum comfort for hotel staff and guests, making it an ideal program for booking rooms that enhances efficiency and guest satisfaction.
An interactive functional chessboard, designed as a room reservation program, will allow you to efficiently manage the number of rooms. Also, a convenient toolkit, including room booking software and reservation scheduling software, will enable you to quickly and easily work with individual clients and groups of guests.
Always work with an up-to-date customer base using our advanced room reservation software. Thanks to the integrated CRM, you can efficiently manage not only current customers but also process future ones with our room booking management software. The task and mailing tools, combined with our reservation scheduling software, will streamline your operations and enhance your hotel's booking process!
The SERVIO HMS hotel PMS system includes a built-in event management module, enabling seamless planning and efficient management of events like conferences, banquets, and business meetings. The integrated room reservation software and hourly chess board for hotels provide clear visibility into hall and room occupancy, simplifying the management of your room booking system software.
Our room reservation software has all the necessary capabilities for creating cleaning tasks for maids and a pool of tasks for the engineering service. The staff bot (for Viber or Telegram) enhances the efficiency of our room booking management software, streamlining operations for your hotel. Integrate our reservation scheduling software to optimize task management and elevate your hotel’s performance.
The basic reporting module in SERVIO HMS includes over 130 various reports, conveniently divided into categories: guests, statistics, finances, operational, and more. Optimize your hotel management with our room reservation software and room booking management software, designed to streamline operations and enhance efficiency.
From now on, you will always have up-to-date information on such important indicators as ADR, RevPAR, OR...
Related modules and integrations
SERVIO HMS implements a wide range of integrations, which will allow you to build a holistic, effective service and accounting system.
Any questions left?
Our mission is to provide you with quality and informed answers to all your questions, no matter how complex. Our team of experts is ready to work for you and contribute to your understanding and development.
Leave a questionHow long does it take to implement the SERVIO system?
As a rule, the implementation of the system in a typical hotel is carried out within 3-4 weeks. If you are a confident user of SERVIO HMS, you can get a connection to your database within the same day after submitting an application
Can I get the SERVIO system on a subscription basis?
Yes. All SERVIO software can be taken on a subscription basis. This, by the way, is the best solution for start-up entrepreneurs and new or seasonal hotels, as it allows you to reduce initial costs or minimize them during the off-season.
What does the software subscription amount depend on?
When calculating the price of a software subscription, the number and cost of required software licenses, additional integrations, and commissioning work are taken into account.
What equipment do you offer?
We offer VingCard electronic locks, ElSafe safes, minibars, as well as computer, server and POS equipment necessary for the system to operate.
What guarantee do you give?
We provide a 12-month warranty on our software. The warranty period for equipment depends on the terms specified by the manufacturer.