SERVIO HMS: Always with You for Hotels
PMS-system SERVIO HMS – a software module that allows for effective automation of a hotel business enterprise (hotel, hostel, sanatorium, country complex, glamping, etc.) and to transfer the work of all hotel departments into a single information space. The SERVIO HMS module, which has a web interface, can be installed on the local server of the enterprise or located in the “cloud” on a remote server
Comprehensive product
Automation of the entire customer service process – from booking to check-out
Scaling
The software is suitable for both a small hotel with 10 rooms and a large chain with 10,000 rooms.
Wide range of integrations
A large number of convenient integrations will allow you to automate most of your hotel's business processes
SERVIO HMS – modern and functional software
- Room reservations (individual and group)
- Accommodation of guests and groups of guests
- Integrated CRM
- Charging additional services, settlement and eviction of guests and groups of guests
- Working with the room stock
- Maintaining customer profiles, groups and storing visit history
- Maintaining price lists, calendar of special tariffs with conditions (dynamic, seasons, days of the week)
- Managing counterparties and their contracts, commission agents
- Activities
- Maid service
- Vouchers
- Task manager, transfers, guest relations, lost and found office
- Rolling
- Data synchronization with accounting systems
- Search by any parameters
- Internal notification service
- Statistics and obtaining a wide variety of reports
Our advantages
SERVIO HMS is a Ukrainian product for which the requirements of the Ukrainian market are a priority. Compliance with Ukrainian legislation when working with the calculation of taxes and fees, the formation of fiscal documents and support for local integrations are first and foremost! Service support will ensure maximum comfort when working with our product for hotel staff and guests!
An interactive functional chessboard will allow you to manage the number of rooms. Also, a convenient toolkit will allow you to quickly and easily work with individual clients and groups of guests.
Always work with an up-to-date customer base. Thanks to the integrated CRM, you will be able to work not only with current customers, but also process future ones. And the task and mailing tools will help you with this!
The SERVIO HMS hotel PMS system has a built-in event management module, which will allow you to easily plan and effectively process events such as conferences, banquets, business meetings, etc. And the hourly checkerboard will allow you to easily navigate the loading of your halls and premises
Our system has all the necessary capabilities for creating cleaning tasks for maids and a pool of tasks for the engineering service. And the staff bot (for viber or telegram) will make such work even more efficient.
The basic reporting module in SERVIO HMS includes over 130 various reports, conveniently divided into categories: guests, statistics, finances, operational, etc.
From now on, you will always have up-to-date information on such important indicators as ADR, RevPAR, OR...
Related modules and integrations
SERVIO HMS implements a wide range of integrations, which will allow you to build a holistic, effective service and accounting system.
Any questions left?
Our mission is to provide you with quality and informed answers to all your questions, no matter how complex. Our team of experts is ready to work for you and contribute to your understanding and development.
Leave a questionHow long does it take to implement the SERVIO system?
As a rule, the implementation of the system in a typical hotel is carried out within 3-4 weeks. If you are a confident user of SERVIO HMS, you can get a connection to your database within the same day after submitting an application
Can I get the SERVIO system on a subscription basis?
Yes. All SERVIO software can be taken on a subscription basis. This, by the way, is the best solution for start-up entrepreneurs and new or seasonal hotels, as it allows you to reduce initial costs or minimize them during the off-season.
What does the software subscription amount depend on?
When calculating the price of a software subscription, the number and cost of required software licenses, additional integrations, and commissioning work are taken into account.
What equipment do you offer?
We offer VingCard electronic locks, ElSafe safes, minibars, as well as computer, server and POS equipment necessary for the system to operate.
What guarantee do you give?
We provide a 12-month warranty on our software. The warranty period for equipment depends on the terms specified by the manufacturer.