SERVIO App: loyalty, ordering, booking

Depending on the Customer's requirements, the application can be equipped with the following functionality:

Loyalty. The application serves as a virtual identifier for a discount or bonus card with a personal account, where the client can see their discount level or accumulated bonuses at any time, and monitor card transactions.

• QR code for reading a loyalty card from a smartphone screen;
• Personal account (accumulated bonuses, discount amount and turnover);
• Card transactions (orders placed and paid for);

Order a menu for delivery to your room or address. The application will display the current restaurant menu and allow you to place an order and pay. When ordering delivery, you can choose delivery to the room (for a hotel complex) or to the address.

• Convenient menu with descriptions and photos of dishes;
• Order processing;
• Applying discounts or bonuses;
• Delivery to the room or address;
• Possibility of payment via the built-in WayForPay service.

Room reservations (for hotels). SERVIO App will select the required number according to the specified dates and help you make the payment.

• Built-in booking module for hotels;
• Payment for reserved rooms via the built-in WayForPay service.

General functionality:

• Customer registration with phone number confirmation;
• Company information page;
• Display of promotions and special offers;
• Push notifications about promotions.

Using the SERVIO App mobile application will put your company one step above your competitors, add new services and increase your customer loyalty, and help increase sales.

Advantages of an Automated Loyalty System

The mobile application for the loyalty program is a practical asset that provides the business with a full-fledged growth channel. The system works unnoticed by the client, but daily influences their decisions to return, buy more, and interact with the brand more frequently.

Key advantages of the automated loyalty system:

• Increase in repeat visits. The system automatically reminds clients about the brand through personalized offers, bonuses, and rewards, forming a habit of returning without intrusive advertising.
• Increase in average check. Flexible incentive mechanics motivate the client to add more items to the order or choose value bundles.
• Personalized offers. Algorithms analyze preferences and interaction history, allowing the system to offer exactly what has the greatest value for each specific client.
• Customer behavior analytics. The business receives structured data on visit frequency, popular items, responses to promotions, and the effectiveness of marketing decisions.

Thanks to the automation of the loyalty program, client offers adapt to the actual behavior of the audience, help quickly test hypotheses, and make decisions based on data rather than intuition. As a result, the company builds long-term relationships with clients, strengthens the emotional connection with the brand, and creates a tangible competitive advantage that works every day.