How does SERVIO facilitate and improve the work of a sanatorium?
SERVIO is a highly effective tool for automation of sanatoriums, hotels, hostels, and health centers, designed to optimize the management of various business operations. This powerful software for sanatoriums streamlines processes by automating room stock management, spa automation, and guest registration, significantly enhancing service quality and operational efficiency.

Booking management from the website and OTA channels
SERVIO provides a robust program for sanatorium management with an automatic reservation system that updates room availability and pricing in real time. It seamlessly integrates with OTA channels, travel portals, and other platforms, ensuring efficient automation of health complexes for a smooth booking experience.

Maintaining a client base and settlements
SERVIO simplifies guest registration and check-in, making these processes fast and user-friendly. Its integrated CRM maintains a comprehensive client database, storing the entire history of guests’ stays in the sanatorium. This feature supports personalized service and efficient management, aligning with the needs of modern automation of sanatoriums.

Resource and personnel management
SERVIO enhances automation of health complexes by managing housekeeping, inventory, and rental operations. Its built-in CRM for staff enables planning and tracking of engineering and maintenance tasks for the room stock. With over 130 analytical reports, SERVIO empowers sanatoriums to optimize performance and make data-driven decisions, further supporting software for sanatoriums.

Wide range of integrations
SERVIO offers a cloud-based property management system that integrates with additional equipment and third-party software, creating a comprehensive platform for spa automation and hospitality management. It connects with PRRO/RRO, bank terminals, locking systems, television and dispatching systems, QR menus, PBX, and more. This ensures a fully automated, cohesive system tailored to the unique needs of your property, delivering seamless automation of sanatoriums.
Popular add-ons for SERVIO
Software RPO
A software fiscal registrar is a tool that completely replaces a physical fiscal registrar or cash register and allows you to fiscalize checks, ensuring that cash transactions comply with the tax code of Ukraine (or other countries when using local PRRO).
Integration with Diya
A convenient way to fill out guest forms at the front desk: integration with the Diya app allows you to quickly and accurately enter guest passport data without unnecessary effort. This significantly increases the speed of service during check-in and improves the guest experience.
Quick guest check-in tool
SERVIO Pre-CheckIn is a necessary tool for modern hotels, sanatoriums and boarding houses that strive to provide maximum comfort to their guests. After confirming the reservation, the guest receives a web link, through which he can independently enter his passport data. This allows you to significantly reduce the time spent at the reception desk during check-in.
Popular add-ons for SERVIO
Maid bot on Telegram
This simple bot allows you to organize and speed up the procedure of transferring room cleaning tasks from the SERVIO HMS PMS system to maids. Upon completion of the task, the maid indicates this in the bot and the room is automatically removed from cleaning in the PMS system.
Statistics for the manager
The smartphone application, available for all operating systems, gives the manager constant control over the work of the enterprise. A convenient dashboard allows you to monitor key indicators and quickly respond to their changes. Integrated reports provide detailed information about the current situation compared to the previous period, helping to make effective decisions.
Loyalty app
The mobile loyalty and ordering application is designed for maximum convenience of your customers and is available for Android and iOS. Depending on the customer's needs, it can be equipped with the following functionality: loyalty (bonuses, discounts, personal balance), online ordering from the menu for delivery (to the address or to the hotel room).
What is Expert Solution?
Expert Solution was founded in 2006 with the aim of helping the hotel and restaurant business to be competitive, successful and efficient. We decided to combine the experience and knowledge of our employees and developed a set of unique hospitality business management tools.
Vision
Our goal is to be leaders in providing innovative and flexible solutions for automating and optimizing the hotel and restaurant business, contributing to the creation of a highly productive and competitive enterprise for our clients.
Mission
Expert Solution's mission is to become an integral part of the development of the hotel and restaurant business in Ukraine, providing unique software tools and knowledge to increase the competitiveness and efficiency of enterprises in the hospitality sector.
Our team
Our team is a friendly collective of experienced professionals who combine their knowledge and energy to provide the best innovative solutions for the success of your business. We work by providing effective software and hardware tools, professional support and high-quality service aimed at achieving your goals.
History
Expert Solution was founded in 2006 to support the hotel and restaurant business in Ukraine. We created the accounting and management software SERVIO, implement it and provide service support. Our company is also the official representative of ASSA Abloy Global Solutions.
Our partners
ASSA ABLOY Global Solutions
Stockholm, Sweden
The world's leading manufacturer of hotel security systems
Diya
Kyiv, Ukraine
Mobile application with electronic documents and personal data from registers
Maestro Hotel Management
Odesa, Ukraine
Strategic partner in the creation and management of premium 4-5 star hotels and restaurants
Red Button
Tashkent, Uzbekistan
The company creates and implements new, affordable and effective solutions and opportunities for business and society
Premier Hospitality Consulting
Kyiv, Ukraine
Hotel consulting, hotel staff training
Ice Professional
Ostrava, Czech Republic
Architecture, design and construction of ice arenas